Help

 

Prices: 


All prices of listed products are in Canadian dollars. Taxes are applicable.

Shipping and Handling Costs: 


We charge a 10,00$+tx shipping and handling fee. We also offer free shipping on orders that are over  49,99$ before taxes. The shipping charge will automatically be deducted from all applicable orders at the checkout.

Shipping information:


We only offer to ship currently within Canada. Deliveries are made throughout the week (Monday through Friday excluding the weekends). All orders will be delivered by Canada Post. However, please contact us if you would like to receive an order out of Canada.

Express shipping:


Express shipping is available for $ 14.99+tx. This service ensures delivery within 1 to 2 business days following the completed order (except weekends). This service is offered by Canada Post.

Wholesale orders:


Wholesale prices are available. Please contact our head office at 1-877-575-3030 or by email at info@sexyetcie.com for more information.

Refund policy:


There are no refunds, exchanges only with the presentation of the invoice within 14 days of the date of purchase on any garment with the label still attached. There are no exchanges or refunds on any lingerie type underwear (eg: boxer, panties, thong, etc.)

Final sale on all items on sale. No exchange or refund on all erotic lotions and accessories except for products already having a manufacturer’s warranty with a presentation of the invoice and in its original box.

Discreet Shipping:


All packings for the items shipped are in discreet boxes and plain envelopes. The return address is written as:

Gestion S.E.C.
324, 15ieme Ave. Nord
Saint-Jérôme QC J7Z 3R8

Security: 


When you buy on sexyetcie.com, your order is securely processed through Paypal which is the leader in secure internet payments. When checking out,  you will be redirected to Paypal’s secure server without ever having to leave our website.

Here PayPal uses the latest in data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud. Every day, 179 million people use PayPal in 202 countries and with 26 different currencies.

WE GUARANTEE THAT NO INFORMATION REGARDING YOUR CREDIT CARD WILL EVER BE TRANSMITTED TO ANYONE. 

Privacy


At Sexy & Cie and La Capoterie, customer information will not be given to any party not involved in the product shipping (eg: factory, postal service/shipping). Because customer service is our top priority, all customer information is encrypted and used solely to benefit customers.


If you have any questions, do not hesitate to contact us directly at:

TEL: 1-877-575-3030 or TEL 1-450-592-7399

E-mail: info@sexyetcie.com